Managed Services in a fully outsourced model has evolved into a full-fledged customer satisfaction and customer experience system. Businesses have realized that every interaction, during the life of a relationship, is an opportunity to build loyalty, and gain additional revenues. However, customers expect to engage with brands through a multitude of channels: telephone, email, chat, social media, and face-to-face in retail, at events, or at their doorstep. Hence it is important that this activity is managed by a service provider who has the experience, tools and mind set to provide this.
Services Suite offered by Refore under Managed Service model
Let’s Work Together
We’re passionate about innovation, brilliant ideas and the execution that brings it all together in one beautiful experience. If you are too, call or send us an email to get started.
Our Esteemed clients
We believe direct collaboration with our clients is essential to bringing unique and engaging experiences to life. We help our clients solve business problems, increase visibility and achieve unexpected results.